Privacy Policy

  • Any personal data (for example your name, address, telephone number or e-mail address) you transmit to the site by electronic mail or otherwise will be used by the Firm by keeping in mind the privacy of data. Any other communication or material you transmit to the site , such as questions , comments , suggestions or the like , will be treated as non confidential and nonproprietary.

  • Hotel Isaacs Residency reserves its rights to collect, analyze and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its subsidiaries, and business associates as a general business practice.

  • While Hotel IssacsResidency assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized person’s consequent to misuse of the internet environment.

  • Hotel IssacsResidency reserves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more users friendly.

  • By accessing or using this website, you acquiesce to the privacy policy and agree to be bound by the terms and conditions of the website use.

  • In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, Hotel IssacsResidency will assume that you have no objections to the terms of this privacy policy.


Hotel Policy

Reservation and Cancellation
Hotel reservation/ booking and cancellations are as per rules & Regulation of Hotel IsaacsResidency and payment will be in accordance with the procedure of Hotel Isaacs Residency. No contract will subsist unless and until Hotel Isaacs Residency accepts your order by email or automated confirmation through the Site confirming that it has accepted your reservation, booking or order and any such contract shall be deemed to incorporate the hotel reservation rules of booking and Hotel house rules. You undertake that all details you provide to in connection with any services or products which may be offered by Hotel Isaacs Residency on the Site (including hotel room reservations) will be correct and, where applicable, the credit card / Debit Card which you use is your own and that there are sufficient funds to cover the cost of any services or products which you wish to purchase. Hotel Isaacs Residency reserves the right to obtain validation of your credit card /Debit Card details before providing you with any services or products.

Settlements of bills
Bills must be settled on presentation, Cheques are not accepted. All foreign Nationals are requested to settle their bills in rupees with valid exchange documents. 100% advance is required prior to check in.(Minimum one nights Room Tariff)

Hotel’s Lien on Guest’s Luggage and Belongings
In case of default in payment of dues by a Guest, the management shall have a lien on the luggage and belongings, and be entitled to detain the same and to sell or auction such property at any time without reference to the Guest and appropriate the net sale proceed towards the amount due by the Guests without prejudice to the Management’s right to adopt such further recovery proceeding as may be required.

Guest’s Belongings
Guests are particularly requested to lock the door of their rooms when going to bed, and not to leave the key in the key hole. The management will not in any way whatsoever be responsible for any loss and or damage of Guest’s belongings or any other property from the room or any other part of the property for any causes whatsoever including theft or pilferage.

Hazardous Goods
Bringing into and/or storing of raw or exposed cinema films or any other articles of a combustible or hazardous nature and or prohibited goods and or goods of objectionable nature, in the property is prohibited. The guest shall be solely liable and responsible to the management for its other guests, invitees, visitors, agents and servants for any loss, financial or other and damage that may be caused by such articles or negligence and non-observance of any/all instructions.

Liability
In any case, the management shall not be responsible towards any person or its valuables for the damage of whatsoever nature, as the same should be take care by guest. The guest should perform his due diligence and checking before utilizing any accessories and services such as lift, stairs, electric equipments, water coolers, parking, water tanks etc. as any damage due to these would be the responsibility of guest.

Use of facilities

The Guest shall use the facilities and services available in the property with care and caution and entirely at the guest’s risk. The Guest shall agree to abide by and follow all instruction placed by the management at various places in the premises. The management shall not be responsible for any injury to the guest or damage to the guest’s goods that may be caused as a result of use of the facility/services or any reason whatsoever.

Washing of clothes and hanging them for drying in the room shall not be permitted. Guests shall use in house laundry facilities for the same.

Use of cooking utensils like stove/heater/immersion heater etc. and any gas operated appliances are prohibited in guest rooms.

Damage of Property
The guest will be held responsible for any loss or damage to the property caused by themselves, their friends or any person for whom they are related.

Dogs and Pets
Dogs and pets are not permitted in the Hotel Premises.

Management’s rights
It is agreed that the guest will conduct himself/herself in a respectable manner and not cause any nuisance or annoyance in the Hotel premises. The management reserves its right to refuse of admission to any person in the Hotel premises. Management has also right to request to any guest to vacate his/her room or other areas of the property forthwith, without prior notice and without assigning any reason and the guest shall be bound to do so. the management shall have the right to change the room allocated to the guest any time, without assigning any reason and without any previous notice or to shift the guest to any other suitable accommodation.

Relation between Management and Guest
Nothing herein, shall constitute or deemed to be constitute or create any tenancy or sub tenancy or any other right or interest in the Hotel premises or any part /portion thereof, in favors of any guest or resident or visitor and the management shall always be deemed to be in full and absolute possession and control of the Hotel premises.

Application of laws, government rules and regulations
The guest is requested to observe, confirm to and abide to all applicable acts and law and the government rules and regulations in force from time to time.

Amendments of rules
The management reserves its right to addition, amended or revision of any of the above terms & conditions and rules without any notice and without assigning any reason.

Booking
Bookings without advance and our written confirmations will not be treated as confirmed.

Other Terms
The management shall not be responsible for any disturbance created due to any climatic situation, administrative orders, pest bites etc.

Governing Law & Jurisdiction
All the services, information’s, rules, Terms and Conditions shall be governed by the laws of India and in case of any litigation, courts of Devikulam (KERALA) shall be the jurisdiction.